Had my 28' Boston Whaler Re-Powered with twin Mercury OptiMax Engines. The Tech did a fantastic job. I met him but do not recall his name. He was very professional and conscientious about the quality of his work. No surprises when the bill came as they were very thorough in the estimate. Only have 20 hours on the engines, but so far all is well. I highly recommend J. Diamond if you're considering a re-power. Additionally they were able to get me a little extra on the trade value of my old engines after the estimate which helped.
Chance Brown at Nautical Ventures took great care of me from start to purchase. He responded over the weekend, even though the shop was closed, directed me to the right tender for my Leopard 51, ran me through the option list without applying any sales pressure, and even saved me some money by deleting an unneeded option. The entire experience was smooth and professional. I highly recommend Chance and Nautical Ventures.
Customer service was great! Eric was very knowledgeable and very attentive. He answered all our questions with great patience and i had a lot of questions! He offered different choices to what we came to buy. He took the time to show us (in detail) how to use what we purchased. Eric showed us a better, safer, and smarter option for our family. Thank you so much! We will be back.